Website privacy notice
How this public website uses information, and what to consider before contacting Epicheck about a clinical service.
Browsing this website
This site provides information about Epicheck and links for contacting us. It has no patient account, medical-record upload or online test-payment facility. No advertising tracker or analytics service is added by this site. The hosting service may process technical request information when delivering pages.
Language preferences
The site can remember your selected language in your browser. This preference is stored on your device; you can remove it by clearing the site data in your browser.
Email enquiries
Email links open your chosen email application. You decide what to send, and your email provider processes that message under its own terms. For an initial enquiry, a name, contact detail and general reason for contacting us are enough. Do not send genetic data, identity documents or full medical records before an appropriate exchange method has been agreed.
Information for a clinical service
Before sharing patient material, request the relevant patient information, consent documents and details of the performing laboratory. Ask how records will be used, who may receive them and which retention arrangements apply. This website notice does not replace those documents.
Contact and requests
For a question about information you have sent, contact [email protected]. State the nature of the request without including unnecessary sensitive information. Additional identity checks may be needed before discussing individual records.